| WebTMS
(Web Ticket Management System)...
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UNCC is pleased to
announce the release of WebTMS (Ticket Management
System). This program is now available to all Tier
One members in Colorado. The new WebTMS will
assist organizations in receiving, storing and archiving
their locate requests. The hardware for this new
program will reside at UNCC, thus eliminating the cost
to the member. The use of WebTMS provides the
following features:
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Locate information,
received through WebTMS, is managed by the Tier One
Member, customizing its’ needs, within the bounds of
WebTMS programming. They can select
administrators, set up multiple users, see a display
for dispatchers and make multiple choices through
in-house organizing. UNCC maintains the
hardware/server at the Golden office, while the Tier
One Member utilizing the program is able to control
its’ use. |
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A sixty (60) to ninety
(90) day window is actively stored for each member.
At the end of the first ninety (90) days, a notice
to archive the first thirty (30) days of locate
information is sent as a reminder. An archive
tool is provided through WebTMS. The Tier One
Member can transfer this information to the storage
of their choice. |
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Full locate
information is received with added features of
seeing a visual of the map processed by an UNCC
employee at the time the locate is taken. This
map can be viewed to assist field personnel. |
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For the locates that
contain an e-mail address, provided by the caller,
the use of Positive Response is available, when
closing out the locate through WebTMS. The
locate request can still be closed internally,
without the e-mail address to maintain the
information to be viewed, through archived
information, should that be needed. |
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SPECIAL NOTE: In the first quarter of 2008, UNCC
will be hosting a full Positive Response tool, with
four (4) options available for reaching the
excavating community. Those members utilizing
WebTMS will automatically have the options available
to them in the new Positive Response tool.
Please watch the UNCC web-site for future
information regarding this upcoming new tool. |
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WebTMS has been
purchased from our software company, Norfield Data
Products, and is available at no cost to the Tier
One Members. |
There are so many great
features of WebTMS, with only a few listed. We encourage
you to contact
Steve
Alarid and
Sandy
Samuelson to join us at UNCC for a live presentation
or for those too far to travel, WebEx presentations can
be scheduled. Meetings will be held at UNCC, 16361
Table Mountain Parkway, Golden, Colorado, 80403. Each
date listed will have two (2) meetings available, a 9:00
a.m. or a 1:00 p.m.
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Thursday, January 24, 2008 |
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Thursday, February 21, 2008 |
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Thursday, March 20, 2008 |
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Thursday, April 17, 2008 |
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Thursday, May 15, 2008 |
Please
complete the form to attend a presentation in Golden
or to schedule a web presentation. Hope to “see”
you soon! |
