| WebTMS
(Web Ticket Management System)...
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UNCC is pleased to announce the WebTMS
(Ticket Management System). This program is
available to all Tier One members in Colorado. At the
beginning of May, 2009, an approximate one-hundred
thirty (130) Tier One members are using this great new
tool. The WebTMS product will assist
organizations in receiving, storing and archiving their
locate requests. The hardware for the program
resides at UNCC, thus eliminating the cost to the
member. The use of WebTMS provides the following
features:
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Locate information, received through WebTMS, is
managed by the Tier One Member, customizing its’
needs, within the bounds of WebTMS programming.
They can select administrators, set up multiple
users, see a display for dispatchers and make
multiple choices through in-house organizing.
UNCC maintains the hardware/server at the Golden
office, while the Tier One Member utilizing the
program is able to control its’ use. |
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A sixty (60) to ninety (90) day window is actively
stored for each member. At the end of the
first ninety (90) days, a notice to archive the
first thirty (30) days of locate information is sent
as a reminder. An archive tool is provided
through WebTMS. The Tier One Member can
transfer this information to the storage of their
choice. |
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Full locate information is received with added
features of seeing a visual of the map processed by
an UNCC employee at the time the locate is taken.
This map can be viewed to assist field personnel. |
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WebTMS is automatically bridged to the new
Positive Response Tool. When closing out
the locate within the TMS system and selecting the
needed Positive Response choice, it will be linked
to the Positive Response Tool and the responses will
be posted to the excavators directly, if an e-mail
address or fax number is provided on the locate
request. Should that information not be
available, the excavator can still retrieve the
response at the UNCC website or utilize the
toll-free number for Positive Response through our
IVR solution. |
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WebTMS has been purchased from our software company,
Norfield Data Products, and is available at no cost
to the Tier One Members. |
There are so many great features of
WebTMS, with only a few listed. Contact
Sandy Samuelson
or Carla Sanchez
to join us at UNCC for monthly presentations. You
can also RSVP under the WebTMS portion on our website,
www.uncc.org. To
encourage Tier One members, state-wide, to participate
in the presentations, and eliminate the need to travel
with the high energy costs, a WebX presentation will be
given simultaneously during the monthly meetings. YOU
WILL WANT TO USE THIS PRODUCT AFTER SEEING ITS’ GREAT
FEATURES!
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Date: |
November 12,
2009 |
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Time: |
9:00 a.m. |
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Location: |
UNCC /
Webex |
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Contact: |
303-205-6305 |
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FIRST ANNUAL WebTMS USER'S CONFERENCE |
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Date: |
January 21,
2010 |
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Time: |
9:00 a.m. |
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Location: |
UNCC /
Webex |
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Contact: |
303-205-6305 |
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Date: |
February
18, 2010 |
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Time: |
9:00 a.m. |
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Location: |
UNCC /
Webex |
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Contact: |
303-205-6305 |
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Date: |
March 18,
2010 |
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Time: |
9:00 a.m. |
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Location: |
UNCC /
Webex |
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Contact: |
303-205-6305 |
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Date: |
April 15,
2010 |
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Time: |
9:00 a.m. |
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Location: |
UNCC /
Webex |
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Contact: |
303-205-6305 |
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Date: |
May 20,
2010 |
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Time: |
9:00 a.m. |
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Location: |
UNCC /
Webex |
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Contact: |
303-205-6305 |
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Remainder of 2010 to be determined |
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Please
complete the form to attend a presentation at one of
these locations or to schedule a web presentation. Hope
to “see” you soon! |
